AlexRenew payment plans
Alexandria Renew Enterprises (AlexRenew) works with PromisePay to manage payment plans for your outstanding balance.
Notice: Temporary Pause on New Plan Enrollments
We’re performing routine system maintenance, and new PromisePay plan sign-ups are temporarily paused.
You’ll be able to enroll in a new plan again starting 10:00 AM on September 2, 2025.
If you’re already enrolled in a PromisePay plan, you can still log in to:
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Manage your existing plan
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Make payments
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Update your information as needed
This pause affects new enrollments only. All other services remain available. Thank you for your patience while we work to improve your experience.
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